Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Driver Preferences Before You Enquire
Start by writing down the details that shape any car booking: the dates, who will be driving, and where the car needs to be. If more than one person expects to take the wheel, list each driver separately so nothing is left to memory. Note any preferences worth recording in advance, such as an automatic gearbox, extra boot space for cases, or a particular seating layout for a family journey. Think about whether you would prefer the car delivered to a specific address or collected instead, and jot down the address either way. Keeping these notes in one place makes the enquiry easier to assemble, and it gives the team a clear picture to work from when confirming a vehicle group and price.
Preparing for a Work Trip
A work trip brings its own checklist. Note the pickup date, the return date, and any gap between them where the car sits unused overnight. Record where you are heading, who you are meeting, and a contact number for anyone waiting at the far end, since that detail can matter if timings shift. Consider the luggage or equipment you expect to carry, including anything bulky, and note approximate dimensions so the team can comment on suitability. If a colleague might share the driving, add their details too. Questions worth asking in your quote request include whether your preferred vehicle group is offered for those dates and what the delivery and collection options are for your chosen location.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















