Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording What You Need to Move
Start by writing down every item you intend to transport, from the largest piece of furniture to boxes and loose tools. Note the rough dimensions of anything bulky, such as wardrobe height or sofa length, and count how many boxes, bags or crates you expect. If some possessions are still undecided, mark them as possible additions so the final list can be updated later. This record gives the team a clear picture when they match your job to a small van, Transit, Luton, dropside or crew van where available. It also helps you spot questions worth asking before you commit, such as whether a particular vehicle suits unusually shaped items or whether two trips might change your preference.
Noting Access and Contact Details
Alongside your inventory, record the collection and delivery addresses, plus a phone number for anyone receiving goods at the far end. If a recipient might not be home, ask them in advance how they would like to be contacted on the day. Write down any access details you already know, such as gate widths or parking arrangements, and list the questions you still need answered, including whether a dropside or crew van would suit your dates. Keeping these notes in one place means you can share them quickly when requesting a quote, and if plans shift, you have a single record to amend rather than reconstructing details from memory at the last minute.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.