Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking entrance and item dimensions
Which measurements will actually matter on the day? Before requesting a quote, it is worth measuring the items you plan to carry and noting each figure alongside a short description, so the hire team can talk you through the options. Record height, width and length for anything bulky, and photograph awkward pieces if that helps you remember them. It can also be useful to note the dimensions of doorways, gates or corridors at both ends of the job, though the people responsible for those entrances are best placed to confirm access arrangements. If some items cannot be dismantled, write that down too. Questions still open might include which vehicle would suit the full load, and the team can discuss the possibilities with you when you enquire.
Moving boxed belongings
How do you keep track of everything once it is in boxes? A written inventory, built up as you pack, gives you something to check against at each stage of the move. Note the number of boxes, roughly what each contains and which room it belongs to, and mark any boxes holding fragile or unusually shaped items. Recording the approximate size and weight of the larger boxes helps when discussing van sizes, and listing furniture separately from boxed items keeps the list readable. If some belongings are going to different addresses, note which boxes go where and who will receive them, with contact details for anyone expecting a delivery. When asking for a quote, you can share the totals and the access arrangements at each end so the team has the full picture.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.