Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning Your Return Journey Dates
The first decision worth settling is whether your outbound and return legs fall on the same day or across several. If you are arranging a car for a weekend away, note the exact collection time and the latest time you could hand it back, since a late-evening return may change which options suit you. Write down any flexibility you have, such as picking the vehicle up a day early, and mention this when you enquire. Keep your own diary to hand so dates can be confirmed on the spot, and raise any questions about delivery or collection arrangements at the same time so the full trip is covered in one conversation.
Sharing Trip Details With Companions
If others are travelling with you, gather their plans before requesting a quote. Ask each person for their preferred departure window, any appointments that fix the timing, and whether they will bring large bags, pushchairs or sports gear, since those details influence which vehicle group makes sense for the group. Agree in advance who the named drivers will be and make sure each one has their licence details ready, as this saves a second round of messages later. It can be useful to nominate one person to hold the booking reference and contact the team with any changes. Where companions have conflicting requests, settle them before you enquire so the information you pass on stays consistent.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















