Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Match the Car to Who Is Driving
Before requesting a quote, note down anything about the drivers that could affect the vehicle group. An automatic licence, a preference for a higher seating position, or a need for extra cabin space for tall passengers are all worth recording. If more than one person will share the driving, write down each driver's details so the team can confirm what is needed. Think too about the practical side of the trip: how many people are travelling, whether child seats are required, and how much room everyone needs for coats and bags. Listing these points in advance gives you clear answers to hand when you ask about availability, and it makes it easier to compare vehicle groups against what you actually need rather than guessing from a category name.
Get Your Packing List Ready Early
A written packing list is useful for any trip, whether it is a weekend away or a longer break. Note what each traveller is bringing, from suitcases and holdalls to sports gear or a folded pushchair, and include approximate dimensions for the bulkiest items. If you are hiring a car for a short break, consider whether anything could be left behind or stored at home to keep the cabin clear. Sharing the list with the team when you enquire allows them to talk through which vehicle groups suit your luggage volume, and you can ask about collection or delivery arrangements at the same time. Keep the list handy during booking so nothing gets forgotten if plans shift.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















