Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording What You Plan to Move
If you are working out the order in which items will come off the van, start by making a simple written list instead. Note each large piece, its approximate dimensions, and whether it comes apart into smaller sections. Record which room or site every item belongs to, and mark anything fragile or awkwardly shaped. This list serves two purposes: it helps you describe the load accurately when requesting a quote, and it gives you a reference to check against when everything has been unloaded at the far end. Photographs of bulky items can be useful too. If you are unsure whether a particular piece should be noted as oversized, ask the team when you enquire rather than guessing.
Arranging a Collection from a Seller
When a van is needed to collect something you have bought, a few details are worth gathering before you ask for a quote. Confirm the seller's address, the earliest and latest times they can accept a collection, and a phone number in case plans change on the day. Ask for the item's measurements and whether it arrives boxed, flat-packed or fully assembled. If the seller has restrictions, such as limited access or specific hours, write these down and pass them on with your enquiry. You should also decide your own preferred dates and note whether the item is going straight home or into storage. Any questions about the seller's premises are best answered by the seller directly, so keep their details to hand.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.