Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection from a Seller
If you have bought something from a private seller or an online marketplace, a little preparation before the hire date can settle most open questions. Start by asking the seller for the exact dimensions of the item, including any packaging, and note whether it comes apart into smaller pieces. Confirm the collection address, the earliest time you can arrive and any parking or access arrangements at their end. It is also worth recording a contact number in case plans change on the day. When you request a quote, pass on the item list with measurements, your preferred dates and the collection and drop-off points, then ask whether anything about the job needs clarifying before you commit.
Preparing a Business Delivery
Should your delivery involve several drop-offs, drafting a short itinerary in advance helps you discuss the job clearly. List each recipient with their address, a phone number and the goods they are expecting, then note any time windows they have specified. Measure or estimate the size of each consignment so the total load can be described accurately when you enquire. Decide whether deliveries must all happen on one date or can spread across two, and record the quantities involved for each stop. Questions worth raising with the team include which van sizes suit the load you have described and whether the hire period covers every leg of the round. Keeping this information in one note makes the quote request straightforward.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.