Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start with a list. Before any other planning, write down every item you expect the van to carry, separating furniture, boxes, tools, materials and anything else into groups you can count. For boxes, note the quantity; for larger pieces, jot down rough dimensions, since measurements are often more useful than descriptions when discussing vehicle options. Mark anything fragile, valuable or awkwardly shaped so nothing is overlooked. If the job involves collecting goods from a third party, record their contact details and any reference numbers attached to the collection. This inventory does two jobs: it keeps your own planning organised, and it gives the team a clear picture when you discuss which options, from a small van through to a Luton, dropside or crew van, might suit the load and the access arrangements you have described.
Planning the Unloading Order
With the inventory complete, the next note to make is the order of stops and what comes off at each one. List every destination in the sequence you intend to visit, with a name and phone number at each address. If someone is receiving a delivery, note their preferred timing and whether they expect a call beforehand. Group items by destination on your list so the paperwork matches reality as the day unfolds. It is also worth asking yourself what would happen if a stop were dropped or added, and adjusting the notes accordingly. When you speak to the team, these details help the conversation stay specific: the hire dates, what you are carrying and the access arrangements you have noted. Questions about gates, parking or entry at each destination sit with the people at that address.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.