Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Organised
If the van is needed for customer deliveries, begin with the order list rather than the vehicle. For each delivery, record the recipient's name, a direct phone number, the delivery address and any time window they have specified. Note the size and weight of each parcel or pallet, plus anything fragile that deserves a mention. This information lets you see whether a small van covers the round or whether a Transit or crew van fits the day better, particularly if a second person rides along. Sketch the route order and the approximate time you expect at each stop, then decide when the van must be collected and returned. When you ask for a quote, include your hire dates, the number of stops, the load summary and your preferred van type, and ask whether that type can be held for your window.
Keeping a Clear Load Inventory
Whether you are moving house or shifting stock to storage, a written inventory is the quiet backbone of the job. List every item in plain language: two-seater sofa, four dining chairs, six labelled boxes, one bicycle. For furniture, add the height, width and depth, and mark anything that comes apart. Count boxes by room or by owner so nothing is assumed at the far end. Note the contact details for whoever receives the goods, along with any access notes they have given you, such as a buzzer code or a preferred arrival slot. Keep the inventory on your phone or a printed sheet so you can check items off as they are handed over. When you contact the team, share this list alongside your dates and access arrangements, and ask which van options match it.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.