Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Organised
If a delivery is heading to a regular customer, it pays to settle the paperwork before the van is booked. Write down the delivery address, the name of the person receiving the goods and a direct phone number for them, so any question on the day can be answered quickly. Ask the recipient whether the site opens at a set hour, whether there is a particular entrance for goods and whether they expect the arrival within a certain window. Listing the items, their approximate dimensions and the total number of pieces helps the team match the job to a suitable vehicle. Any details the recipient cannot confirm straightaway are worth chasing before the hire dates are fixed.
Measuring Bulky Items Before Booking
Where furniture or large equipment is involved, a tape measure and a few minutes can answer most of the questions a quote will raise. Record the height, width and depth of each piece, and note whether anything comes apart, since a wardrobe that separates into two halves may present a different proposition to one that does not. Add the number of items to the list so the total load can be discussed with the team. If an item has an unusual shape, a brief written description or a photograph can help when you phone. Once the measurements and quantities are noted, they can be passed on when you ask about a small van, Transit, Luton, dropside or crew van.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.