Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Unloading Order on Paper
If you would like the handover at the far end to go smoothly, the preparation happens on paper before anything is moved. Note the destination's room names so items can be identified quickly, and keep a simple inventory listing each box or piece with a short description. Record which pieces are awkward, such as a wardrobe that will not go up a staircase, since the team can factor that into their advice. Keep the list with you so anything handed over at the far end can be ticked off. When you request a quote, share the inventory and the dates, and ask any question you have about the vehicles on offer. Details about access at the destination are best checked with whoever manages that property.
Carrying Hobby Equipment and Awkward Gear
Perhaps your spare time involves gear that is an awkward shape, from canoes and bicycles to model railway boards or DJ equipment. Before choosing a van, measure each item as it is packed for transport, including any bags or cases that go with it, and note whether anything can be dismantled or folded. Write down the date you need the vehicle, how long you will keep it and where the equipment is heading, whether that is a show, a club night or a storage unit. If someone will receive the items at the far end, add their name and number to your notes. When you contact the team, list the largest dimensions first so they can consider which van suits the load, and ask anything you are unsure about.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.