Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How should you plan a household move?
What needs doing before the van turns up? Start by fixing your dates and working out which rooms you are tackling first, since that order shapes what goes on the hire day itself. Write down every item you intend to move, from wardrobes and sofas down to boxes of books and loose tools, and note anything that separates into parts, such as bed frames or shelving. Measure the awkward pieces and record those dimensions alongside your list. If friends are helping, agree who is responsible for which rooms and when they will arrive. Check the access at both ends, including parking and door widths, and note anything the team should know. Any gaps in your plan are worth raising when you request a quote.
Why keep a detailed load inventory?
A written inventory is simply a record of what you are carrying, and it earns its keep well before the van is loaded. List each item with a brief description, an approximate size and, if relevant, whether it comes apart or has fragile sections. Count your boxes as you pack and keep a running total so nothing gets left behind on the day. Photograph anything with existing marks if that helps your own records. Once the list is complete, you can share it with the team and ask which vehicle from the available options they would suggest for those items. If some pieces are unusually shaped, mention their measurements when you enquire, and ask any remaining questions about the hire window so the whole arrangement is settled in advance.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.