Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you enquire
Getting a tape measure out before you contact the team can make the whole enquiry smoother, because dimensions are often the detail people forget. Walk around each large item and record its height, width and depth at the widest points, including any handles, feet or protruding parts. For furniture that comes apart, note both the assembled size and the size of the largest component, since that is usually the figure that matters. If something is an awkward shape, a photograph or two can help you describe it accurately when you ask for a quote. Write the measurements next to each item on your list so nothing is missed, and keep the notes with you when you make the call, as the team will want to match the load to the right van.
Keeping a clear load inventory
A written inventory of everything you plan to carry gives you a single reference to work from, and it is far more reliable than memory on a busy day. Group the list by room, job or collection point, and mark which items belong to which destination if your trip involves several stops. Note the quantity of each thing rather than just the item name, so ten boxes reads differently from two, and add the measurements you took for the larger pieces. If some items are still undecided, put them in a separate section so you can see what is confirmed and what might change. This record also gives you something to check against when you arrive, and any access questions at the destination can be raised with the contact there.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.