Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
The first practical step for most van hires is measuring the awkward items. Before you request a quote, take a tape measure to the largest pieces you plan to move, such as wardrobes, sofas, mattresses or workbenches, and note the height, width and depth of each. Remember to record any protruding parts, like legs, handles or headboards, since these often add centimetres that matter. If an item can be dismantled, note which parts come apart and how the pieces then measure. Write the figures on your item list so you can share them with the team, who can then advise whether a small van, Transit or Luton suits the load. Keeping these measurements to hand also helps when you are deciding whether a dropside would be useful for long or flat items.
Checking Entrances and Item Dimensions Together
Dimensions work in pairs: the item and the space it must pass through. Alongside measuring your furniture, note the width and height of doorways, hallways, stairwells and lift openings at both the collection and delivery addresses. If a gate, alley or parking bay restricts access, record those figures too, since they may influence whether a crew van or a smaller vehicle is the better fit for the street. Where you are unsure about access at the other end, a quick call to the recipient or site contact can confirm the details worth noting. Ask them about steps, narrow corners and where a van can stop. Writing all of this down before you book gives the team an accurate picture and leaves fewer surprises on moving day.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.