Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing boxed belongings before a move
Moving boxed belongings soon? Write an inventory before anything is packed: the number of boxes, their approximate sizes, and any furniture listed separately with measurements. Note which items are fragile and which room they belong to, so you can track them against the list during the move. Record the hire dates, the access arrangements at both addresses and any time restrictions that apply. If some boxes are bound for storage and others for the new home, mark them clearly on the inventory. Estimate whether the job needs a small van, a Transit or a Luton, and share that estimate when you contact the team. A numbered list helps you confirm nothing is missing at the end of the day.
Coordinating helpers for the day
Who is helping on the day? Write down each helper's name, phone number and the hours they have committed, then share the schedule so everyone knows when to arrive. Note the hire dates, both addresses and the access arrangements, and pass these to the group in one message rather than several. Ask whether anyone has a commitment partway through, and record who can stay until the last box is checked off. If a helper brings equipment of their own, note what it is. Agree a meeting point and a contact person for questions on the day. Keeping the arrangements in a single shared note means helpers can check details themselves instead of phoning you while you are busy.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.