Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measure Bulky Items Before Enquiring
Your first practical decision is often which large pieces actually need to travel, so take a tape measure to each one before you contact the team. Write down the height, width and depth of wardrobes, sofas, mattresses and any appliances, and note whether legs, doors or handles can be removed, since that detail changes what fits on paper. If an item sits in an awkward spot such as a loft or a tight hallway, record those approach details too. Once you have the figures, you can ask which of the small van, Transit, Luton, dropside or crew van options would suit the job and check whether the dates you have in mind are workable. Keep the measurements handy during the conversation, because a number is far easier to discuss than a description.
Keep a Written Inventory of Boxed Belongings
For a move made up mainly of boxes, a room-by-room inventory helps you brief the hire team accurately. List the number of boxes per room, mark any that contain fragile items, and note the approximate size of each batch, such as tea-chest, book box or small crate. If some belongings are heading to storage and others to a new address, split the list so the totals for each destination are clear. You might also record the hire dates you prefer, any spare dates that could work, and the access arrangements at both ends, including gate codes or parking restrictions you already know about. When you ask for a quote, these details let the team talk through van choices and timings without you having to estimate anything on the spot.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.