Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording where each item belongs
If your load is heading to more than one destination, or to different rooms at a single address, a written plan of where everything goes is worth preparing before the hire begins. List each item with a short label noting its intended destination, and add dimensions for the larger pieces so the overall load can be described accurately. Count the boxes separately from the furniture and note anything fragile that you intend to wrap yourself. Where a recipient is expecting items, record their name and phone number, along with the hours they will be available. You might also photograph items before they leave, which can settle questions later. Sending this inventory with your dates and access arrangements lets the team talk through which van option matches the job.
Collecting a purchase from a seller
Suppose you have bought a wardrobe or a set of shelving from a private seller. Before you request a quote, message them to confirm the collection address, the days and times that suit them, and a contact number for the day itself. Measure each piece, including height, width and depth, and ask whether it separates into sections or travels as one unit. Note the total number of items so you can recount them before you leave, and ask whether the seller has any trolley or blankets you may borrow. Decide whether a second person will come along to help at either end. With these details written down, you can describe the load, dates and access arrangements clearly, and the team can discuss the van choices available.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.