Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Time for Packing
Note down a realistic timeline before you book, starting with the date you plan to pack and finishing with the day the van returns. Work backwards from the hire date and list which rooms or items will be boxed first, allowing several evenings rather than a single rushed afternoon if the load is large. Record the dimensions of anything that will not fit in a standard box, such as a fridge, a sofa or a garden bench, and pass these to the team with your dates. If you may need the van for longer than first thought, ask about extending the hire when you enquire. A written schedule also helps anyone helping you know when to turn up.
Planning a Move From Start to Finish
A move benefits from a simple written plan covering every stage. List the collection address, the destination and any stops between them, along with a contact name and number at each end in case a gate is locked or nobody is home. Note which items go where, so boxes can be labelled by room rather than left as a mystery pile. If some belongings are destined for storage or a family member's garage, record those addresses separately. When you contact the team for a quote, include the full itinerary, the access arrangements at each property and your preferred collection and return times, then ask whether anything in the plan looks difficult to accommodate.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.