Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording your boxed belongings
The first thing to write down is a room-by-room list of everything that will be boxed. Rather than guessing, count the boxes as you pack and label each one with its contents and destination room, then keep a running total on your phone or a notepad. Note the dimensions of any oversized cartons and the approximate size of furniture that will not fit in boxes, such as a bed frame, sofa or shelving unit. If items are going to more than one address, split the list accordingly and add a contact name and number for each recipient. This record does two jobs: it helps the team suggest a suitable vehicle group, and it gives you a checklist to work through at each end of the journey. Bring the list with you when discussing dates and options, since specific numbers lead to more precise answers.
Weighing up one trip against several
Should everything go in a single run, or would several shorter trips suit the plan better? That is a genuine question rather than an obvious answer, and it depends on factors only you can assess. Note the distance between addresses, how many people can help on the day, whether anyone is available for a second or third run, and what the access is like at each end, including parking or gate arrangements. If you are collecting from a shop or a private seller, record their contact details and any time limits on collection. Compare the options on paper: one longer hire with a larger vehicle, or a shorter hire repeated. Either way, the choice belongs to your schedule and circumstances, so set out the dates, the load size and the number of runs you have in mind, and use those notes when asking for a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.