Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing One Trip Against Several
The first decision many customers face is whether to move everything in a single outing or spread the work across several shorter ones. Begin by listing every item, from wardrobes and sofas to boxes and bin bags, and note the dimensions of the largest pieces. Count the total number of boxes and any awkward shapes that will not stack neatly. If you are considering two trips, record the distance between the old and new addresses and the hours you have available, since that shapes how many runs are realistic. Note the access arrangements at both ends, including whether a van can pull up close to the door. Presenting both options to the team helps them suggest whether a small van, Transit or Luton suits your plan.
Mapping Out the Unloading Sequence
A written plan for the order of drops can make a multi-stop day far less confusing. List each address in the order you intend to visit, with a contact name and phone number at every stop, particularly if someone must be present to receive furniture. Note which items belong to which destination and label the corresponding boxes before you set off. For a house move, note which rooms the key pieces are destined for, so you can describe the layout to anyone helping. Record opening hours for storage facilities and any time limits imposed by the buyer or landlord. Bringing this sequence to your enquiry gives the hire team a clearer picture of the job and makes it easier to answer questions about van choice and hire duration.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.