Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
What should you write down before asking about a van for a house move? Start with an inventory, room by room, listing furniture, appliances, boxes and bags, and add approximate dimensions for anything oversized. Note the move dates, including whether you need the van for one day or several, and any buffer time between handing over keys and collecting new ones. Record the access arrangements at both properties, such as driveway space, shared entrances or restrictions on when vehicles can wait. If helpers are joining, list their names and when they are free. Contact details for the estate agent, landlord or new occupier belong on the list too, along with their availability. Presenting this information with your enquiry gives the team a clear picture of the job and the schedule you have in mind.
Planning a Collection with a Seller
If you have bought something second-hand, a few notes before the van booking keep the collection straightforward. Message the seller to agree a collection date and a time window, then record their address, phone number and any reference for the purchase. Ask for the item's dimensions and weight if they have not volunteered them, and note whether it comes apart into smaller pieces, since a dismantled wardrobe differs from an assembled one. Check whether the seller expects help at their end or whether a friend will accompany you. Note the payment method and whether a receipt is provided. When you contact the team for a quote, include the hire dates, the item's measurements and the access details at the seller's address, and ask about the vehicle options available for the dates.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.