Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing One Trip Against Several
The choice between a single outing and a series of them is worth thinking through before you ask for a quote. Start by listing every item that must travel, then note whether any of them genuinely need to move together or whether the load can be split without causing problems. Consider the dates involved: one longer hire day might suit a consolidated run, while shorter slots spread across a week might fit other commitments better. Record the dimensions of the larger pieces, since that information helps the team suggest whether a Luton covers the combined load or whether a Transit plus a second visit is the more sensible request. Note who will be present at each end and their contact numbers, and raise any open questions with the team when you enquire.
Getting a Household Move Under Way
Before boxes are sealed, decide the hire dates and whether the move happens in one stretch or over a couple of weekends, as that choice affects everything else. Walk through the home room by room and record what is coming: furniture with approximate measurements, an estimate of box numbers, and any awkward items such as a piano or a garden bench. Note the access arrangements at the old and new addresses, including where the van can stand and which entrance will be used, and keep a phone number for anyone at the receiving end. If some belongings are heading to storage, write the unit details alongside the rest. When you contact the team, ask how your list maps to the available vans, whether a crew van is an option, and anything else still undecided.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.