Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting aside time for packing
The first thing to write down is your realistic schedule for the whole day, not just the drive. Note when packing can begin, how long you expect it to take, and when the van needs to be back. If items are spread across several rooms, a garage or a storage unit, list each location and the time you think each stage needs. Record any fixed appointments, such as a key collection or a storage-site closing time, so the plan has boundaries to work within. Where another person is receiving items at the far end, add their name and number and ask them directly about their availability. Some jobs run long and others finish early, so building a little slack into your written timings is sensible. Sharing those times and dates with the team when you enquire helps them discuss the hire length with you.
Moving hobby equipment between sites
Hobby loads deserve a list of their own. Begin by recording every piece of equipment, from the smallest toolbox to the bulkiest item, along with a note of its dimensions and any parts that detach or fold. Photograph the awkward pieces so you have a record to refer to, and mark which items belong to you and which belong to others. If the equipment is heading to a club, show, campsite or another person's address, write down that destination and a contact there who can confirm receiving arrangements, since access questions sit with them rather than the hire team. Note whether anything needs to stay dry, upright or separate from other cargo, purely as information for your own planning. Sending the equipment list, sizes, dates and destination contact details together gives the team a full picture when you ask for a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.