Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting aside time for packing
The information to note first is your own schedule. Write down the hire dates, then map backwards: when do you plan to start packing, when do boxes need to be sealed, and when does the van arrive or get collected? If you are working around a completion date, a storage unit's opening hours or a shift pattern, note those fixed points so you can see where the packing time actually sits. Record roughly how many rooms' worth of items are involved and whether any dismantling, wrapping or sorting still needs doing. When you ask for a quote, mention these timings alongside the load and access details, and ask any open questions, such as whether extending the hire by a day would be possible if packing overruns. Having the timings written down keeps the enquiry grounded in your real plan.
Arranging a collection with a private seller
A collection from a seller works best when you have their details written down before you enquire. Note the seller's address, phone number and the agreed collection window, plus what the item is, its approximate dimensions and whether it separates into parts. Record whether they expect you to collect alone or with helpers, and any instructions they give about access, such as a side gate or a specific entrance. Check how long they will hold the item and note that date, then align it with your hire dates. When you contact the team for a quote, share the item details, the collection address and your planned timings, and ask anything still unanswered, such as which vehicle group they would suggest for a load of that description or how the days could shift if the seller changes the arrangement.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.