Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing Collection Details with a Seller
If you have bought a wardrobe or a dining set through a private listing, message the seller before requesting a quote and confirm the collection window they can offer. Note their address, a phone number that works on the day, and whether they expect anyone to be present when you arrive. Ask which rooms the items are coming from, and whether they can hold the pieces until your chosen date if the hire cannot be arranged immediately. Write down every item's dimensions, including depth for bookcases and diagonal width for anything with an awkward frame, since these figures form part of your booking enquiry. When you contact the team, share the access arrangements you have gathered, the hire dates and the full item list, then ask which van option they would match to that load.
Measuring Bulky Items Before You Enquire
Before measuring anything, gather a tape measure, a notepad and, if possible, a second person to hold the other end for long pieces. Record length, width and height separately for each item, and note any removable parts the seller mentions, such as doors or shelves. For rolled mattresses, note the diameter of the roll as well as its length, and for flat-pack boxes record the largest panel rather than the assembled outline. Photograph your measurements next to each item so you can double-check the numbers later. When you ask for a quote, include this measurement sheet alongside the hire dates, and ask the team how they would match a small van, Transit, Luton or dropside to the list you have prepared.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.