Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Up Before You Book
Will your largest item actually pass through the spaces it needs to? Before requesting a quote, take a tape measure to the pieces that concern you most and record the height, width and depth of each one, including any awkward handles or packaging. It is also worth noting the dimensions of doorways, corridors, stairwells and gates at both ends of the journey, since a measurement kept in your phone or notebook is far more useful than a guess made on the day. If an item can be separated into parts, note that as well. Sharing these figures when you enquire allows the team to consider which van option might suit the job and to flag anything that deserves a closer look.
Coordinating Helpers for the Day
Who will be there when the van arrives? If friends, family or colleagues have offered to assist, it pays to agree the details early rather than leaving them vague. Note down each person's expected arrival time, how long they can stay and a mobile number for each, then share the list so nobody is relying on memory. You might also record who holds keys to the properties involved and who will be your point of contact at each address. Should anyone drop out or a time change, a quick update to the group keeps everyone aligned. These simple records make the working day run to a clearer rhythm for all involved.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.