Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Time for Packing
Start by writing down the date the van is needed and how many hours you can realistically give to packing and loading on either side of it. If the hire period spans two days, note which morning or afternoon is reserved for filling boxes and which for the drive itself. Record how many rooms or workspaces need clearing, whether anything is already packed, and whether any item needs dismantling before it can travel. These details shape the schedule you propose to the team. Some questions remain open until nearer the time: how long each stage actually takes, whether helpers arrive on schedule, and whether access windows at either end change. A written plan gives you room to adjust without losing track.
Organising a Household Move
When a whole house is involved, a room-by-room list is the single most useful thing to prepare before asking for a quote. Note the number of boxes you expect, the larger pieces that will not flatten, and the approximate dimensions of the bulkiest items. Record who will be at the old and new addresses, with phone numbers for anyone receiving deliveries or holding keys. If storage sits between the two homes, add the unit details and opening arrangements. Questions worth listing early include whether any furniture comes apart, which items travel in your own car, and how many trips you anticipate. Sharing this information with the team allows them to consider whether a small van, Transit, Luton, dropside or crew van suits the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.