Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a business delivery
If the van is needed for a business delivery, begin by listing each consignment: what it is, roughly how large it is and how many pieces are involved. Note the delivery address, any reference numbers and a named contact who can receive the goods, along with a phone number in case the driver needs to ring ahead. Where the recipient has set a time window, record it alongside your preferred hire dates, since the team can only factor in what you tell them. It is worth considering whether one van or several runs fits the schedule, and whether any colleagues will be travelling too. Keep the job list to hand when you request a quote, and flag anything still undecided so nothing is assumed.
Moving boxed belongings
Where the job involves moving boxed belongings, perhaps during a house change or a clear-out, start with a count of boxes and an estimate of their sizes. Write down anything that is not boxed, such as furniture, appliances or rolled carpets, and note the approximate dimensions of the largest pieces. This information lets the team compare a small van with a Transit or Luton on your behalf rather than working from a rough guess. Record the dates involved, plus a contact at the destination address if someone else will be there. If some items may stay behind or go to storage, mention that when asking for a quote so the arrangements reflect the full plan.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.