Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip or Several
The first decision to make is whether your job can be completed in a single run or needs more than one. Start by listing everything you plan to carry, noting the approximate dimensions of the bulkiest pieces and a rough count of smaller items. With that list in front of you, consider whether the total points towards a Luton or dropside, or whether the items could be split across two shorter hires of a small van or Transit. Think about the time you have available, the number of people who can help on the day, and whether any items are needed urgently at the other end. Note the hire dates for each option and the contact details at both addresses. Comparing these two written plans side by side gives you a clear basis for the discussion with the team.
Arranging a Collection from a Seller
Collecting a purchase from a private seller or shop involves a few details worth writing down early. Record the item's measurements, including any detachable parts, and ask the seller directly whether it comes apart, since a wardrobe or table that dismantles changes the vehicle you need. Note the seller's address, their preferred collection window and a phone number for the day. Confirm who will be present at the property and whether there is someone to assist at your end. Add the hire date and how long you expect the collection to take, allowing for the journey there and back. If the item is being taken to a storage unit or a relative's home rather than yours, note that address and a contact there too. These details let the team match the job to the right van.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.