Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
Begin by writing down every item you plan to move, along with its approximate dimensions. Measure the larger pieces, such as wardrobes, sofas or stacked boxes, and note the numbers of each rather than estimating loosely, because the team will ask what you need to carry when matching you to a van. Next, estimate how long each part of the job might take, from collecting keys to travelling between addresses, and set a start time that leaves room for the unexpected. Record the hire dates separately from your packing schedule so the two do not become confused. If anything might be ready late, note that too, since it can affect when the vehicle is actually needed and is worth raising when you first enquire.
Preparing a Business Delivery
For commercial work, start with a written list of what is going out: item descriptions, quantities and the size of each parcel or pallet. Record the delivery address, a named recipient and their direct contact number, since someone will need to sign or be reached on the day. If several drops are planned, order them on paper and note any time windows attached to each one. Check the access arrangements at every stop, including gate widths or restricted hours, and write these alongside the address rather than in a separate note. Questions to raise with the team include whether a crew van suits the job if an extra colleague is travelling, and what vehicle options are available for the dates you have in mind.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.