Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Picking a suitable car
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and luggage
Suppose you are arranging a family trip and need to work out which car will suit everyone. Before requesting a quote, it helps to list each child who will travel, note their ages, and record whether you plan to bring your own child seats or arrange them separately. Alongside this, tally the bags you expect: a couple of holdalls, a pushchair, perhaps a travel cot. Writing down approximate dimensions and the total number of cases gives the team something concrete to work from when suggesting a vehicle group. You might also note whether any child prefers a particular seating position or whether you need extra room between rows. These details remain open until confirmed, but having them ready makes the conversation about dates and options far more straightforward.
Organising a longer stay by car
If the hire forms part of an extended visit rather than a short trip, a few extra notes can shape your enquiry. Consider setting out the full date range first, including any chance you might extend by a day, so the team can check availability across the whole window. Next, think about where the car will be based each night and whether collection or delivery suits your plans better. It can also be worth listing who will drive, since named drivers affect the vehicle group options. If you are meeting relatives or staying at more than one address, jot down those contact details so you can share them if asked. Finally, keep a note of your preferred pickup time, since this often influences which cars can be held for your dates.
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Last checks before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.