Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought furniture from a private seller, sorting out the practical details before booking a van saves back-and-forth later. Ask the seller for the exact address, a contact number for the day and the measurements of each item, including anything that comes apart. Note when they are available and whether anyone at their end can assist with timing. Pass the item dimensions and your hire dates to the team so they can discuss which van options might suit the job. Questions about driveway access, parking or narrow stairwells should be directed to the seller, since they know the property and can confirm what to expect when you arrive.
Preparing a Business Delivery
For a commercial delivery, having the paperwork organised before the van is booked keeps things tidy. List the items being sent, their quantities and the dimensions of the largest pieces, then record the delivery address alongside the recipient's name and a direct phone number. If the customer has given a time window or asked for a specific entrance, write that down too. Once you have the inventory and dates ready, ask the team about the van options for your consignment and whether those options are available for your schedule. Any queries about unloading facilities or access at the delivery point belong with the recipient, so it is sensible to confirm those separately before the journey.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.