Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording the order you need items in
Should items be needed in a particular sequence at the far end, write that sequence down before the van is booked. If a washing machine must come off last because it is going straight into a utility room, or boxes for the kitchen should be near the doors of the new place, note it beside each item on your list. Record dimensions and approximate weights for the larger pieces, plus the rooms they are destined for, and share that list with anyone helping. Confirm the access arrangements at both addresses, including any restrictions the property contacts mention. When you request a quote, include the ordered list and ask which van sizes would suit what you have described, along with any remaining questions about the hire dates.
Keeping a full load inventory
A written inventory is the single most useful document for any van job. List each item, its dimensions, the room or site it belongs to, and whether it is fragile or needs particular handling on arrival. Photograph the list on your phone as a backup, then add a column to tick off as things are collected and delivered, so nothing is missed at either end. Note the recipient's name, address and phone number at the destination, along with any reference numbers for business deliveries. If the job spans two trips or two separate addresses, record which items go where. When you enquire, share the inventory and your preferred dates, and ask the team how they would advise on van sizes for the list you have drawn up.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.