Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Written Load Inventory
Start by writing down everything you plan to move, room by room, before you contact the hire team. Note each item's approximate length, width and height, and flag anything unusual such as a wardrobe that does not come apart or a workbench with fixed legs. If a piece of furniture can be dismantled, record which parts you intend to remove and where the fixings will be kept. A written inventory lets you count items at each end of the journey and gives the team a clear picture when matching your list to a van. It also helps you spot forgotten belongings early, such as loft boxes or garage shelving, so you can decide whether they belong on the same trip or a later one.
Organising the Practical Side of a Move
Once the inventory exists, think about the details that shape the booking itself. Decide the dates, including whether you need the van overnight or across a weekend, and whether collection or delivery of the vehicle suits your schedule better. Note the addresses involved, any parking arrangements at each property, and a contact number for whoever will be present at the destination. If friends are helping, confirm when they are free so the hire window lines up with their availability. Questions worth raising when you ask for a quote include how the van is handed over, what happens if your timings shift, and whether a different van size can be arranged if your item list changes before the move.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.