Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Load Before You Enquire
Before asking for a van, write down everything you plan to carry, room by room or job by job. Note the number of boxes, any furniture pieces with their approximate dimensions, and anything awkward such as long lengths or flat-pack items. If some items might be left behind or collected later, mark those separately so your list reflects what definitely needs to travel. Record the hire dates you have in mind, including any flexibility either side, and the access arrangements at each end, such as parking or gate widths you already know about. Finally, list any open questions for the team, for example whether a small van, Transit, Luton, dropside or crew van would suit the load, so the quote can be based on a clear picture.
Coordinating Helpers on the Day
If friends or family are helping with the move, note who is available and when, including anyone who can only come for part of the day. Decide roughly what each person will be responsible for, whether that is looking after children, holding doors or dealing with keys, and record a contact number for each helper in case plans change. Think about where everyone should meet and at what time, and whether you need anyone at the destination end to accept deliveries or open up. It is also worth noting any items that require two people to move, so you can discuss timing with the team when arranging the hire. Keeping this information together makes it straightforward to adjust arrangements if someone drops out.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.