Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing boxed belongings before a move
If your move involves boxed belongings, begin with a written inventory. List every box with a rough count, note which rooms they come from, and record the dimensions of larger pieces such as wardrobes or sofas. Include an estimate of the total number of items and any awkward shapes that might influence your choice between a small van, Transit, Luton, dropside or crew van. If some goods are heading to storage rather than a new home, note the separate destinations and the access arrangements at each end, including who to contact on arrival. Questions worth raising include whether your preferred vehicle is available on your dates and what to do if the list changes before the hire begins. A clear inventory also helps you brief anyone assisting on the day.
Weighing one trip against several
Some customers weigh a single journey against several shorter runs. To compare the two, note the total volume of your load, the distance involved and how many hours you can set aside. One trip may suit a tight schedule, while several runs might appeal if you are still packing or need to deliver items to different addresses. Record the dates and times each option could work, and ask the team about hire periods for both approaches. If you settle on multiple runs, keep a tally of what has already moved so nothing is overlooked. Questions to ask include whether a longer hire period suits your plan and what happens if a run overruns. Deciding this in advance keeps your enquiry straightforward.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.