Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection from a Seller
If you have bought a sofa, wardrobe or set of drawers from a private seller, a little preparation before the hire date can make the whole arrangement run smoothly. Start by noting the seller's contact number and confirming the collection window, since private sellers often have limited availability during evenings or weekends. Ask whether anyone at the address will be available to hand over the item, and record any access details you are given, such as a shared driveway, a rear gate or particular hours when collection is welcome. It also helps to ask the seller for the receipt or proof of purchase if you want one for your records. When you request a quote, pass on the collection address, the agreed time and a description of what you are collecting, and ask which van sizes could suit the load rather than assuming one will fit. Mention whether there is a second stop involved.
Measuring Bulky Items Before You Book
Before settling on a vehicle, it is worth writing down the dimensions of everything you plan to move. For each item, note the height, width and depth at the widest points, including any protruding handles, feet or packaging that will stay on during the journey. If a piece of furniture comes apart, record the measurements of both the assembled and dismantled versions, along with whether you have the tools and fixings to take it apart. Photographs of each item beside a tape measure can be a useful reference when discussing options. Once you have your list, count the total number of pieces and note anything unusually shaped, such as a long mirror or a rolled rug. When you contact the team for a quote, share these figures and let them talk through the van sizes they offer for that load.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.