Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought something from a private seller, it is worth gathering a few details before your hire dates are fixed. Ask the seller for the make or model of the item, its approximate dimensions and whether it comes apart into smaller pieces, since a wardrobe with removable doors is a different prospect from one glued solid. Note the collection address, any preferred time window and a phone number for the person handing the item over, in case plans shift on the day. It can also help to ask whether the item is upstairs, in a garage or in a shed, and whether the seller will be present throughout. With those notes written down, you can describe the job accurately when you request a quote.
Recording Entrance and Item Dimensions
Measuring before you book is a step many customers skip, yet it shapes the whole hire. Walk the route the item will travel and note the narrowest doorway, tightest hallway turn and any low ceiling or awkward gate, recording each figure separately rather than guessing. Then measure the item itself at its longest, widest and tallest points, including any packaging, feet or protruding handles, and write those numbers alongside the entrance measurements. If something disassembles, list the dimensions of each part. When you contact the team, you can share this list and ask which vehicle options suit the figures you have recorded. Keep the measurements to hand on collection day as well, in case you want to double-check anything before setting off.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.