Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Buying second-hand and collecting it yourself
Perhaps you have spotted a wardrobe or a dining table being sold nearby and plan to collect it with a hired van; a short checklist keeps that trip organised. Ask the seller for exact measurements of the item, whether it separates into pieces, and photos if the listing is vague. Agree a collection window rather than a single hour, and save the seller's number in case either side needs to shift the time. Note the address, any helpers who will join you, and roughly how long you expect the whole outing to take, since that estimate helps when arranging hire dates. When you request a quote, share the item sizes, the access arrangements and how many trips you anticipate, and ask whether a small van, Transit or Luton suits the job where available.
Keeping a clear record of your load
For a storage run or a move between addresses, a written record of what is travelling can prove just as useful as the vehicle itself. List each item or box, note the room or unit it belongs to at the destination, and mark anything fragile so it stands out on your list. If certain things are needed early at the other end, perhaps a kettle, tools or bedding, note that alongside the relevant entry rather than relying on memory. Record the contact details for whoever is receiving the delivery, and confirm timing with them directly. When you speak to the team, you can share the full list, the access arrangements and the dates, and ask whether a dropside or crew van would suit your plans where available, or whether a Luton makes more sense for the volume.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.