Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before Requesting a Quote
Start by listing the largest items you plan to move, since those usually shape which van is needed. For each piece of furniture or equipment, record the height, width and depth at their widest points, and note anything with an awkward shape such as protruding handles or detachable legs. If an item can be dismantled, write down the dimensions both assembled and taken apart, because that difference may matter when the team matches the job to a small van, Transit, Luton, dropside or crew van. Add the total number of boxes or bags to the list. Once your measurements are written down, share them with the hire dates and access arrangements when you ask for a quote, and raise any questions about unusual items.
Coordinating Helpers Around the Hire Dates
Once the van is pencilled in, think about who else is involved on the day. Make a note of each helper, their availability across your chosen dates, and a phone number so everyone can be reached if timings slip. If items are being collected from a shop, a seller or a storage site, record the contact details for each location and confirm the opening hours or collection windows with them directly, since those arrangements sit with the destination. Decide who holds keys, who meets the van and who signs for anything handed over. Sharing the date and access arrangements with every helper keeps the plan consistent, and any gaps, such as an unconfirmed collection slot, are worth resolving before the hire begins.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.