Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your helpers organised
Who is giving you a hand on the day? If friends, family or colleagues are helping, agree the details with each of them in advance. Note who is coming, what time they should arrive, and how long they can stay, since commitments vary from person to person. A group message often works for confirming attendance, and it helps to record a phone number for everyone in case plans change on the morning itself. If your helper list is long, a crew van might be worth discussing with the team, as it carries passengers alongside the load. When you ask for a quote, mention how many people will travel in the van and raise any questions about seating, so the arrangement is settled before the hire begins.
Measuring bulky items before you enquire
Will that wardrobe actually fit? Measuring your larger items before you contact the team removes the guesswork. Take the length, width and height of each bulky piece, such as sofas, wardrobes, mattresses, fridges or shelving units, and write the figures down rather than estimating from memory. Note whether anything comes apart, whether doors or drawers are removable, and how many separate pieces a dismantled item creates. If you have boxes or bags as well, count them so the total picture is complete. Present these measurements when you request a quote, and ask the team how your list compares with the small van, Transit, Luton, dropside or crew van options, since they can talk you through what each arrangement covers.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.