Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If a delivery to a customer forms part of your hire period, it helps to write down the full picture before requesting a quote. Note the collection date and time window, the delivery address, and the name and phone number of whoever receives the goods, since a contact at the far end can save confusion if the address has a separate entrance or restricted hours. List each item with its dimensions and approximate quantity, and mention whether anything is boxed, loose or wrapped. If the recipient has specified a particular drop-off point, record that too. Questions worth asking include whether the hire period can cover both legs of the journey and what happens if the delivery slot changes after booking.
Listing Boxed Belongings Before You Book
Deciding how your boxed belongings are organised is just as useful as measuring furniture. Count the boxes as you pack, grouping them by room, and keep a running total so the final number is ready when you enquire. Note any boxes that are heavier or shaped differently from the rest, along with the dimensions of the largest ones. Settle your hire dates early, including whether you need the van overnight, and record the access details at the collection and drop-off addresses. If some boxes are destined for a storage unit, list those separately along with the site's hours and a contact number. Reasonable questions for the team include how the vehicle options compare for a load of your size and whether the dates you have in mind are workable.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.