Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several: deciding what suits you
The first decision is whether everything needs to travel in a single outing. If your belongings split naturally into a few carloads of boxes plus one van-sized item, such as a wardrobe, you might weigh one larger van for one trip against a smaller van over two or three shorter runs. Write down what would go in each scenario, along with the hire dates each option would need, since spreading the work across weekends changes the booking. Note how many boxes you have packed so far and how many you expect by moving day, because quantities are easy to underestimate. If the destination has a contact person, such as a site manager or a family member holding keys, record their details. Present both scenarios when you enquire and ask which van the team would suggest.
Moving boxed belongings without confusion
A written box list turns a move into something you can check off. Jot down each box's contents and the room it belongs to, so nothing ends up unaccounted for at the other end. Note the dimensions of the larger or awkwardly shaped boxes, and count the totals per room, for example eight kitchen boxes and twelve from the lounge. If some boxes are staying in storage rather than moving with you, mark them clearly on the list so you can mention this when you enquire. Keep the list with your access arrangements for both addresses, including any time windows you have agreed. When you contact the team, share the box count and the biggest items, and raise any questions you have about the vehicle options.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.