Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking entrance and item dimensions
Will the wardrobe actually go through the door? Measuring before you book turns guesswork into a clear brief. Note the height, width and depth of each large item, then measure the entrances involved at both ends, including doorways, hallways and any gates, and write the figures beside the items. If something can be dismantled, record which parts come apart and their sizes once separated. Keep this list with you when you contact the team, because it lets them discuss which van option suits the load you have described. You might also ask whether your measurements leave any doubt worth resolving, and note the access arrangements at each address, such as parking restrictions or narrow lanes, so those details can be factored into the conversation about your hire.
Planning a collection with a seller
Buying furniture from a private seller or an auction house comes with its own checklist. Start by agreeing the collection date and a time window with the seller, and record their name and phone number in case anything changes. Ask for the item's dimensions and weight if they are not listed, and note whether it comes in pieces or as one unit. Confirm where the item is situated, for instance upstairs or in a garage, and note any access details the seller mentions about the address. When you request a quote, pass on these details along with your preferred hire dates, and ask which van matches the load described. Any open questions, such as unclear access at the seller's address, are worth listing so you can raise them before the hire is arranged.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.