Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Written Load Inventory
Start by writing down everything you plan to move, ideally before you contact the hire team. A simple list with each item described, plus an approximate count, gives you a record you can refer to when discussing van options. Note the dimensions of the larger pieces, such as wardrobes, sofas or workbenches, along with any awkward shapes that do not break down. If some belongings might be dropped off with different people, add a name and contact number against those entries so nothing gets overlooked on the day. You can also flag items that are fragile or require particular handling when you make your enquiry. Once the list is drafted, keep it with your other booking notes, as it may prompt useful questions about access arrangements, timings or whether a second trip could be needed if your schedule allows.
Planning Your Time Around Packing
Think about how long the packing side of your job might realistically take, and build that into your chosen hire dates. If you are still sorting items into boxes, consider whether starting a day or two earlier would leave the van period free for the actual journey rather than preparation. Write down a rough order of the days involved, including when you expect to finish wrapping and when each collection or delivery is due. If other people are helping you, agree expected arrival times with them in advance and note who is responsible for which address. Where a recipient needs to accept furniture, confirm a suitable window with them directly and record it alongside your plans. Any dates that are fixed, such as a storage unit handover or a shop collection slot, should be noted clearly so you can raise them when asking for a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.