Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions to ask a private seller
If you have agreed to buy a large item from a private seller, a short conversation before the hire date can clarify almost everything you need. Ask the seller for the item's dimensions and weight, whether it comes apart, and whether any packaging is included. Confirm the address, the earliest and latest times for collection, and a phone number for the day itself in case of delays. It is also worth asking the seller directly about access at their end, including parking, gates or narrow lanes, since they know the location best. Note all of this alongside your hire dates, and pass the item measurements on when you request your quote so the team can suggest a suitable van for the job.
Building a room-by-room moving inventory
If a full house move is on the horizon, an early room-by-room inventory gives you something solid to plan around. Walk through each room and list the furniture and boxes you expect to move, marking anything that is staying behind, being sold or going to a relative. Note the dates you have in mind for the move and any deadline, such as a completion date, that cannot shift. Keep contact details for everyone involved, including helpers, the estate agent and anyone holding keys, in one place. Once the list is drafted, send it with your enquiry and ask which van the team would recommend for the volume described, and whether your chosen dates leave any room for adjustment if the move slips.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.