Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you book
The decision that matters most with bulky items is knowing their true size, so measure before you enquire rather than estimating. Take the length, width and height of each large piece, whether that is a sofa, a wardrobe or a workbench, and write the figures next to the item's name on your list. Note anything that comes apart, along with which sections separate, since that detail may influence the vehicle the team suggests. Record the dates you need the van and the access arrangements at both ends, including who to contact at the destination. If a measurement seems borderline between vehicle sizes, say so when you ask for a quote and include your full list, leaving the question of whether a Transit or a Luton suits the job open for the team to answer.
Listing boxed belongings for a move
For a move built around boxes, start by counting what you have room by room and writing the total down. Note the approximate size of the boxes if they vary, and set aside a separate line for anything fragile or oddly shaped that will not fit the standard pile, recording its dimensions too. Decide the dates for the move and any intermediate storage stop, and list the contact details for whoever will be at each address, including a phone number for the recipient of anything being delivered. Think about which items can stay behind or travel another way, and cross them off. When you request a quote, send the box count, the odd-item list and your dates together, and ask any questions that remain, such as whether a crew van fits your helper numbers.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.