Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Budgeting time for packing and loading
The first things to note down are the hire dates and the hours within them that you expect to spend on each stage of the job. If a move is planned, consider how long packing will realistically take, whether items are already boxed or still scattered around the house, and whether any dismantling is needed before anything can be moved. Storage runs and furniture collections each have their own rhythm, so think about when keys, access codes or site opening hours apply. Writing a rough timeline for the day, from first item to final lock-up, helps you decide whether one hire period is enough or whether an earlier start would suit the plan better. Sharing this outline when requesting a quote lets the team discuss the dates and vehicle options with a clearer sense of the job.
Coordinating helpers for the day
If other people will assist, their availability is worth recording alongside the hire details. Make a note of who has confirmed, who is tentative, and what time each person can start and finish, since helpers with limited windows may affect the shape of the day. Decide who holds keys to the property or storage unit, who will be the contact for the recipient of any delivery, and how everyone will communicate if plans shift, whether by group message or a quick call. Where helpers are bringing their own equipment or vehicles, that can be noted too. Passing on the confirmed numbers and timings when you enquire means the team can factor them into discussions about the hire dates and the van type that suits the work.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.