Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances
Which numbers should you gather before asking about a van? Begin with the largest items you intend to carry: note their height, width and depth, including any protruding handles, feet or packaging. Then record the dimensions of the entrances involved, such as the doorway width at your old address, the corridor turns on the way out, and the corresponding measurements at the destination. If a gate, archway or lane restricts access, write that down too. When you contact the team, share these figures alongside your item list so they can consider which vehicle category suits the job, from a small van to a Luton or dropside. Questions you might ask include whether a particular group suits awkwardly shaped pieces and what other customers typically note about access.
Weighing One Trip Against Several
Is a single run realistic for everything you need to move? Sit down with your list and sort items by destination: goods going to one address, items heading elsewhere, and anything that could wait for another occasion. If the split reveals two separate drops, consider whether booking consecutive days or one longer hire period would suit, and note the dates you could manage either way. Record how many people will help at each end and any times when the destination contact is available. When requesting a quote, ask the team to price your preferred option and mention the alternative, since the comparison may affect which vehicle and hire length you choose. Keep the final decision flexible until you have the figures.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.