Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Thinking Through Your Unloading Order
If you have ever arrived at a destination and realised the one thing you need first is buried at the back, you will know why order deserves a moment of thought before you set off. Rather than deciding anything on the day, sit down beforehand and write out which items you expect to need first at the far end, which can wait until last, and which belong in rooms or areas you will reach later. Note where each piece is heading, whether that is a particular room, a storage unit or a customer's reception, and mark any item with unusual dimensions so you can discuss it when arranging the van. If several people are helping, share the list so everyone knows the plan before you arrive. Any question about how the items and the vehicle group match up can be raised with the team as part of your quote.
Keeping a Load Inventory
A written inventory turns a vague job into a clear one, and it is easiest to build while you are still deciding what to take. Go room by room, or pallet by pallet if it is a trade load, and record each item with a short description and its approximate size, including length, width and height for anything bulky. Note the total number of pieces, any items that arrive in boxes or bags, and whether anything will be added between now and the hire date. If the job involves a recipient, add their name, contact number and any reference they use for the delivery, so you have everything in one place.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.